The Test Drive
The test drive
is understandably the most enjoyable part of the dealership
visit. Though the test drive is usually a time for minimum
pressure, for you, the savvy consumer, the test drive should
also be the beginning of an extensive evaluation that will
reveal if the car you have chosen is one you will be happy
with.
People who are unsatisfied
with the car they have so carefully chosen can often trace
their problems directly to something they didn’t notice
or failed to seriously consider during the test drive.
Take the test drive seriously.
Enjoy it, but don’t get so caught up in the excitement of
buying a new car that you become careless. Allow yourself
plenty of time, perhaps an hour for a complete inspection
of preferably the exact same car, with all the options,
that you want to take home. Of course, the salesperson joining
you in the passenger seat will have his own agenda and goals,
but don’t let this deter you from your appointed job. When
he sees your detailed checklist, he will know you are a
buyer to be reckoned with.
The test drive usually
occurs shortly after your arrival. Most buyers can’t wait.
Before you get behind the wheel of a car you fancy, make
sure it is exactly the one you want, complete with very
option. Also, before the test drive, you should ask the
salesperson to have your trade-in evaluated while you’re
gone. It is best not to be present when the used-car evaluator
finds all the items with which they will possibly devalue
your old car and justify a low offer. By not being there,
you will be in a psychologically stronger position later
to negotiate for a better price.
The salesperson who invariably
accompanies you during the test drive may now seem more
like a guide, more chatty and relaxed. But for strategic
reasons, consider the test drive as another part of your
negotiations. Watch what you reveal, and don’t be too negative
about the car unless you have already decided that you absolutely
do not want it. Also, avoid giving "buying" signals. It
is best to remain coolly analytical and to appear neutral.
Your evaluation of the
car initially began with your own research, so you are now
competent to seriously examine the car. You are in a position
to assess, firsthand, the validity and relevance of the
professional ratings. Above all, be willing and determined
to take your time. With these factors in mind, you are ready
to start your test drive.
THE PRE-DRIVE INSPECTION
Here are some points
to consider before opening the driver's side door:
- Do you like the exterior?
If not, you should look at another vehicle.
- Do you like the interior,
or is it only passable?
- Are the doors too heavy
to handle? Are the handles awkward?
- Do the doorstops keep the
door open easily?
- Can you lock and unlock
the car easily from inside?
- Are you comfortable inside
the car? Do your feet touch the pedals?
- Test the seat in all positions.
Can you get in and out of them easily? Are the seats
easy to adjust?
- Do the seats have good back
support?
- Is the headrest easily adjustable?
- Does your head hit the roof?
- Are the lights, wiper switches,
cruise control, radio, etc. easy to find and use?
- Is the horn easily found
and simple to use?
- Is the interior lighting
adequate?
- Are there map lights? Do
they work well?
- Will the lights automatically
turn off when the engine shuts down?
- Can you easily read the
gauges, radio and computer readouts, in both daylight
and at night?
- Are the controls straightforward,
or are they too complicated?
- Are both mirrors adjustable
from the driver’s side?
- Are there adequate pockets?
- Are there vanity mirrors
on both visors of the car? Are they lit?
- Are there coin slots and
cup holders?
- Is there a front seat console
for tapes, CDs, etc.?
- Can you easily attach and
adjust the seat belts?
- Can you easily see over
the hood?
- Can you see over the back
and front of the car?
- Can you easily see into
the back seat to talk to others or watch your kids?
- Are there air bags on both
sides?
THE MOVING INSPECTION
Here are things you should
look for when you take a test drive:
- Did the car start without
hesitation? Turn the car on and off several times.
- Is the steering column easy
to lock and unlock?
- Does the radio work well?
Is the sound sufficient for you?
- Does the car maneuver effortlessly
at low speeds, such as when you exit the parking lot?
- How strong is the turning
radius? Can you make a U-turn in the road?
- Can you parallel park easily?
- How robust is the acceleration?
Can you zip around in comfort and still be in control?
- Is there enough power to
easily merge into traffic – both on the highway and
the freeway?
- How does the car perform
driving uphill?
- Is the car powerful enough
to pass easily?
- Does the vehicle have enough
power at both low and high speeds? (Many cars have drive
trains perform fine at lower speeds, but flounder at
higher speeds.)
- Is the car so big it feels
like operating a boat, or so small it feels vulnerable?
- If the transmission is manual,
is it smooth? How does it feel while shifting? Is it
too easy to mix up the gears?
- If the transmission is automatic,
does it shift smoothly and at the right times?
- Is the steering responsive
at higher speeds? Does it under-steer or over-steer
around corners?
- Do the brakes work effortlessly
without needing a lot of pressure? Would you feel comfortable
in a panic stop?
- Is the car quiet when it
idles, runs and accelerates? Turn off the radio to hear
it.
- How obvious is the wind
noise at higher speeds?
- Is the car stable at cruising
speeds?
- Is the ride too rough or
too gentle? Do you need a different suspension?
- Does the car bounce when
it hits bumps?
- How severe is the vibration
at high speeds and on rougher roads?
- Can the vehicle tow anything
you would want to tow?
- Is visibility fine in all
directions? Do you notice any major blind spots?
- Are the instruments visible?
Can you easily reach all the features, including the
radio, windshield wipers, lights, temperature control,
dash, etc.?
- Is this the exact car you
want to buy or a similar one with significant differences
(such as a different engine)?
THE POST-DRIVE INSPECTION
After you return to the
dealership after your test drive, look at the following:
- Will the vehicle fit in
your garage?
- Is the trunk spacious enough?
- Is the back seat comfortable
for sitting and reclining?
- Do both front seats recline?
- Can you open the hood easily?
- Is the motor arranged for
ease of servicing? (This is especially important when
you need to service your vehicle.)
- Are the oil, water and power
steering fluid tanks marked and easily accessible?
At the end of the test
drive, you should know if you must have this car at any
price, if you want it only at the right price, or if you
want it at all. If your answer is that you only want to
buy it, but only at the right price - the only satisfying
and “no regrets” way to buy a car - you are now ready to
launch negotiations.
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